Shipping and Returns

Order Preparation and Delivery

• Order Preparation Time: 15 business days.
• Delivery Time:
  Courier (DHL) – 5-8 business days.

Delivery is calculated from the end of the preparation period.

General Provisions

1.1. These rules for the purchase and sale of goods (hereinafter referred to as the “Rules”) are a legally binding document for the parties that establishes the rights and obligations of the Buyer and the Seller, the conditions for purchasing and paying for goods, the procedures for delivery and return of goods, the parties’ responsibilities, and other provisions related to the purchase and sale of goods.

1.2. By placing an order, the Buyer confirms that they agree to these Rules.

1.3. The contract between the Buyer and the Seller is considered concluded from the moment the Buyer pays the required amount for the purchased goods.

Protection of Personal Data

2.1. By placing an order, the Buyer agrees that the personal data they provide will be processed for the purpose of fulfilling the order. The Buyer also agrees to receive informational messages necessary for order fulfillment at the email address provided.

2.2. The Seller undertakes not to disclose the Buyer’s personal data to third parties, except when required by a competent State authority under the laws of the Republic of Lithuania or with the written consent of the Buyer.

Buyer’s Rights and Obligations

3.1. The Buyer agrees to pay the agreed amount for the ordered goods to the Seller and to accept them.

3.2. The Buyer must provide complete, accurate, and truthful information to the Seller. If the Buyer provides inaccurate, false, or misleading information, the Seller has the right to cancel the Buyer’s order.

3.3. If the Buyer’s information provided to the Seller changes, the Buyer must immediately notify the Seller.

3.4. The Buyer has the right to withdraw from the purchase-sale contract, following the provisions set out in Section 8 of these Rules.

3.5. By placing an order, the Buyer agrees to these purchase-sale Rules and undertakes to comply with them and applicable legal acts of the Republic of Lithuania.

Seller’s Rights and Obligations

4.1. The Seller undertakes to provide all necessary conditions for the Buyer to properly use the services provided.

4.2. The Seller undertakes to respect the Buyer’s right to privacy regarding their personal information and not transfer it to third parties.

4.3. Under significant circumstances, the Seller may temporarily or permanently suspend the operation of the website without prior notice to the Buyer.

4.4. The Seller has the right to unilaterally change the terms of these Rules.

Return of Goods

The Buyer has the right to withdraw from the purchase-sale contract concluded via remote communication by notifying the Seller in writing within seven working days from the delivery date of the goods.

When withdrawing from the purchase-sale contract and returning goods, the following conditions must be met:

• Each returned item must be in its original and undamaged packaging.
• The goods must not have been used.
• The goods must not have been damaged.
• The original tags (protective films, labels, etc.) must not have been removed.
• Returned goods must be complete and retain their commercial appearance.

The Buyer must deliver the returned goods themselves. The Seller has the right to refuse to accept the returned goods if the Buyer does not comply with the specified return conditions.

If the Buyer adheres to the specified return procedure, the paid money will be refunded via bank transfer to the Buyer’s personal account upon submission of a written request (money return form).